Privacy Policy

Last Updated: January 2025

This Privacy Policy explains how Syvo Pulse LLC (“we”, “our”, “us”) collects, uses, and protects your information when you use our AI Chat application and website (the “Service”), which utilizes OpenAI’s GPT models.

1. Information We Collect

1.1 Information You Provide

We may collect information you submit directly, including:

Chat messages and text entered into the app
Email or contact information when requesting support
Any uploaded files or input provided through the Service

1.2 Automatically Collected Information

IP address, device type, operating system, browser information
Usage data such as timestamps and interactions
Basic cookies for functionality (no advertising or tracking cookies)

2. How We Use Your Information

To deliver AI chat responses through OpenAI API
To improve the Service’s stability and performance
To respond to support inquiries
To enhance user experience and functionality

We do not sell or misuse your data, and we do not use chat data to train AI models.

3. Sharing Your Information

We may share minimal required data with trusted third‑party service providers:

OpenAI (for AI responses)
Hosting and infrastructure providers
Analytics and crash-reporting tools
Payment processors (if applicable)

All third parties only receive data necessary to perform their services.

4. Data Security

We take appropriate technical and organizational measures including:

Encrypted connections (HTTPS)
Secure hosting environments
Access control protections

However, no method of data transmission can be guaranteed 100% secure.

5. Your Rights

You may request:

Access to your personal data
Correction or deletion of data
Restrictions on data processing

6. Children’s Privacy

The Service is not intended for children under 13, and we do not knowingly collect data from individuals under this age.

7. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the Service indicates acceptance of updated terms.

8. Contact Information

If you have questions or concerns, please contact us:
[email protected]